Outperformance Highway

The content unfolds deliberately. Each stage builds on the last. Revealing what's inside would diminish what you experience when you get there, so we won't. What we will tell you is how it's structured and what changes by the end.

Where You Begin

Orientation

Before anything else, you're invited to settle, slow down, and approach what follows with genuine openness.  The programme establishes a way of thinking about yourself and your leadership that reframes everything that comes after it. 

The COO Role

What The Role Actually Demands

An honest examination of the COO role including it's variety, it's complexity and the four broad flavours of COO responsibility that exist across organisations. Understanding which version of the role you're in, and the opportunity that exists to reshape it, is one of the most practically useful starting points for any operations leader.

The Lenses Others Apply

How Others Evaluate You & The Business

A simple, memorable framework is introduced that captures the five dimensions by which the people who matter are evaluating you, whether they tell you so or not. You'll return to this framework later in the programme having reflected on your overall contribution. You'll also encounter an insightful high level overview of a corporate balance sheet, accessible whether you have a financial background or not.

The Middle

Stories, Observations & Honest Questions

The heart of the programme moves through a series of short focused videos, each one a story with a point, an observation from the real world or a framework drawn from more than thirty five years of operational experience across 150+ businesses. Each video ends with one or more questions directed at you and your specific situation. Some will be comfortable. Some won't. 

The Leadership Environment

PPMCleadership™️ and The Natural Cycle of Team Success™️

Two frameworks for thinking clearly about the environment you and your senior colleagues have created for your people and where your team is in its development cycle.  The COO who understands both operates with a level of leadership clarity that most operational leaders develop slowly and partially through experience alone.

Where You Arrive

Clarity & Next Steps

The programme doesn't end with a summary, it ends with a challenge. What have you concluded? And where do you go from here if you want to go deeper? The final videos are short, sharp and deliberately uncomfortable in the best possible way.

A Note On Format

19 Videos. Roughly 45Minutes. No Padding Or Repetition.

Every video in this programme has one job. It either teaches something, provokes something or challenges something. Nothing is included because it sounds impressive. The average video is under three minutes. You can complete the entire programme in a single sitting or break it into fifteen minute chunks on your phone. When you're done you should have things to think about that you didn't have before.